About Us

Lana L. Mock & Associates, Inc. is committed to providing for clients' insurance needs.

Experience - Lana L. Mock joined the industry in 1977, first on the company side responsible for commercial underwriting, loss control, marketing, premium audit, and policy services, then as an independent agent directly serving clients. Our associates have also been handling clients' needs for over 30 years.

Professionalism - In 1984, Lana obtained the designation of Certified Insurance Counselor and the Chartered Property Casualty Underwriter designation in 1989. Some of our associates hold the Chartered Life Underwriter, Registered Health Underwriter, and Accredited Customer Service Representative designations also. Each year we all attend a minimum of 20 hours of continuing education to keep up-to-date with ever-changing laws and insurance products.

Independence - As an Independent Insurance Agency, Lana L. Mock & Associates, Inc. does not work for an insurance company--we work for you. We work on your side when you have a loss, and we follow through to see that you get a fair and prompt payment.

Capability - Because of our experience, professionalism and independence, Lana L. Mock & Associates, Inc. can design an insurance plan or employee benefits program to fit your specific needs. Whether for an individual, family or a business firm with 2 to 500 employees, our staff can handle your requirements.

Our Staff


Lana L. Mock

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Robert S Bernstein

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Brandy Brown

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Erin Conner

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Mary (Mac) Bookman

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Testimonials

    • "Lana L Mock & Associates have handled all of our insurance needs for years. We would never consider using anyone else! Knowledgeable, efficient, proactive and friendly, they've written policies for our business, our employees, our vehicles, our home - everything. Each and every time, they go out of their way to find us what we need, even when that is nearly impossible. They found great, affordable health insurance for our key employee in a physically demanding job, with extremely challenging pre-existing conditions (back when that made the employee nearly impossible to insure). They got us great, affordable insurance for an unoccupied building we are planning to renovate, and they have handled every other weird situation we have thrown at them. They keep track of all of our policies to make sure that we are getting value for our money - not only when we sign up, but ever after. They give us fantastic, well researched advice about what insurance we need and how we should write the policies. They even keep me on track with all the paperwork and renewals. Erin is our account manager, and we absolutely LOVE her; everyone we have ever dealt with (including Lana) has been simply wonderful. We're here to stay. "
      - J. Thomas

     

    "I wanted to say how incredibly pleased I am with the claims service I received from my insurance companies. Two days after reporting the claim, I'm told the check is in the mail to me! In the many years of doing business together, you have always reviewed my coverage and shopped my insurance in order to keep my premiums reasonable. You know how important it is to maintain competitive premiums, but the true test is if and when there is a loss. This was my second claim, and am thrilled that this experience was handled every bit as promptly as the first one. It's refreshing to know you write insurance with companies that make the claims process easy. You are the best! "

    - J. Stewart
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  • "Lana L. Mock & Associates, Inc. . .

    A proven solid company with deep mutual trust and excellent customer service standards.

    Their turnaround time for answers is by far the best in the industry that I have personally experienced.

    They are always willing to help and assist me at a moment's notice while going above and beyond. "
    - L. Higgins